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Planning, Monitoring, Evaluation and Reporting (PMER) Coordinator - Bolivia
Santa Cruz
Santa Cruz is located in the tropical lowlands of Bolivia. Most of the year is very hot and humid, but south winds and rains during the winter months can bring temperatures down into the 50’s F or 10-15C. Although Santa Cruz has a 400-year history, it has developed as a growing metropolis only in the past 30 years. As a dynamic economic and cultural center of almost 1.5 million, Santa Cruz is the 14th fastest growing city in the world. The city has the feel of “industry and growth” but also is characterized by its rural, small town look.

The city of Santa Cruz is the administrative capital of the department of Santa Cruz (similar to a state or province). It is the center for the oil and gas industry as well as the agriculture enterprise of the eastern half of the country. It has an international airport and has bus and railroad links to other parts of Bolivia and South America. Travel within the city of Santa Cruz is predominately by public micros (small buses). Taxis are also available at affordable rates. MCC owns a few vehicles that can be reserved for program and personal use.

The city and surrounding area offer plenty to do and see including: a zoo, parks, outdoor markets, museums, performing arts centers, movie theaters, soccer action, Inca ruins, swimming pools, rivers, waterfalls, and plenty of ice cream! The more traditional foods in the Santa Cruz region include a variety of soups, and meat with rice and potatoes. Plenty of fresh fruits and vegetables are available. Numerous public and private schools using a variety of teaching methods and languages are available. Many good hospitals and clinics are located within the city area.

The MCC office is located near the center of Santa Cruz and includes a head office, living and guest rooms, library, outdoor basketball, volleyball, and garage facilities.

COVID-19 Pandemic in Bolivia
The pandemic has had a devastating impact in Bolivia as it has with much of the world. MCC takes very seriously basic biosafety measures to guarantee as much as possible the health of all team members. These measures might also limit the mobility a service worker has in the city and country of service. While taking public transportation was highly encouraged before the pandemic, it is now mostly discouraged unless using an online app such as Uber.

Bolivia, as many other Latin American countries does not have a robust health system as one might expect in North America or Europe. Because of this local, state and national governments often implement more strict quarantine and self-isolation measures for its inhabitants with the hope of keeping the number of cases low. While this has not always been as successful as one would hope, MCC considers it important to follow all norms implemented by any public governing body in-country. We expect all service workers to do the same.

MCC Bolivia Reps will at times ask team members to take extra measures to guarantee the safety and health of everyone. All service workers are expected to follow these norms, but is welcome to discuss any inconveniences or conflicts they may have with these norms with the country reps.
Mar 05, 2021
Apr 19, 2021
3 years
All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.
  • Ability to understand, speak, read and write Spanish and English
  • Cross-cultural/international experience preferable
  • Computer literacy is necessary, ability to learn to use database applications, experience with Microsoft applications such as Word, Excel and PDF files
  • Preferably with previous experience in community development practices, including experience in program planning and monitoring
  • Strong communication skills in a cross-cultural office and partner organization environment and patience to overcome difficulties
  • Interest in transformative community accompaniment
  • Ability to work in collaboration with an MCC team and local partners, each with its own interests and needs
  • Ability to think creatively and strategically
  • Maturity in relational skills including strong listening skills and empathy
  • Strong organizational skills and clear attention to detail
  • Demonstrated collaboration and flexibility skills
  • Willing to engage with a local faith community even though it may be culturally different from one’s own
  • A college/university degree in social sciences, or related fields
  • Preferably with strong writing skills and/or photography skills
​Invitations to serve with MCC are contingent on the successful outcome of criminal background check(s).
The PMER Coordinator´s primary responsibility is managing the reporting process for all partners and MCC Bolivia programing. This requires gathering, reviewing, and translating of all MCC partner reports, and entering all necessary information into MCC’s PMER database platform, Planwin. This process involves consistent and effective communication with partner organizations, providing necessary accompaniment through the reporting process and requirements for MCC. The coordinator will be expected to learn about and be familiar with MCC formats and reporting procedures so as to provide effective partner accompaniment. This position is a unique opportunity to be part of MCC’s ministry in fostering relationship building of mutual respect and learning between MCC and its partners.

Planning, monitoring, evaluation and reporting (PMER) with MCC is part of building relationships of mutual respect and trust with partner organizations, churches and their communities. MCC´s reference guide states that PMER is, “a way of sharing God’s love and compassion for all in the name of Christ and as a way of responding faithfully to the vision of communities worldwide living in right relationship with God, one another, and creation” (Reference Guide, Part I, p. 3). MCC sees its accompaniment as part of a process of partners being empowered to work and engage their communities in ways they find necessary and important. While the process can seem tedious, MCC considers this an opportunity for dynamic accompaniment of partner organizations in the ongoing exploration of justice, peacebuilding and development work. With the process of working with the details of plans and reports, and meeting with partners to discuss their projects, the PMER Coordinator will has a first-hand learning opportunity from those on the ground and working through the daily struggles and successes of community work.
Heavy use of peanuts in local diet; Political instability; Diverse group of stakeholders; Local church not supportive to LGTBQ+ persons
Planning, Monitoring, Evaluation, and Reporting Coordinator:

This position is also responsible for the monthly MCC Bolivia newsletter which requires gathering stories and articles from the programs and MCC Bolivia team. Story writing for broader MCC communications can be a corollary component of the role as many stories can be teased out while working with partners in reporting cycles. This could involve submitting articles to the MCC LACA (Latin American and Caribbean) Blog (

The PMER Coordinator will need to be highly organized, detail oriented, and committed to meeting PMER deadlines. This person must also be able to work independently while also seeking a significant level of consultation and approval from Reps and team members. While the PMER Coordinator will have a high level of responsibility in the reporting process, PMER is supervised by the MCC Bolivia Reps, requiring flexibility and effective communication in decision-making and planning.

Some of these duties might also require collaboration with MCC Bolivia’s national staff. They are experienced employees of MCC who’s knowledge and expertise are of utmost importance in planning and task execution. All service workers should expect national staff to be part of a collaborative team in working together.

1) Project reporting:
• Managing all aspects of MCC bi-annual project reporting from initial correspondence with partners, reviewing reports, communication with partners to clarify reporting, finalizing reporting drafts, translation of reporting, and database entry into MCC´s reporting platform, Planwin.
• Gathering necessary information for all photos that accompany reports and upload them to MCC´s photo database, Mediaspace.
• Coordinating with MCC Bolivia´s accountant for revisions of partner financial reports
• Gathering information for Bolivian government reporting, a process directed by MCC Bolivia Reps.
• All reports translated into English – the PMER Coordinator will be responsible for coordinating this effort with others on the team that are able to do so. As much as possible, the facilitator will not have to translate all reports alone.

2) Project planning and evaluations:
• As the coordinator begins to feel more comfortable with the reporting work, there will be the possibility of becoming more involved in partner planning and evaluation processes, under the direction of Reps.

3) Communications:
• The PMER Coordinator is responsible for the monthly MCC Bolivia newsletter that requires gathering stories, articles and photos, writing, translation and formatting for the final newsletter. This process is under supervision of the Reps. During reporting season there needs to be flexibility in coordinating with others for completion of this task.
• As assigned by the MCC Reps, help to gather stories and pictures that illustrate the impact of MCC-supported partner programs. This could include stories for the MCC LACA Blog.

4) Other duties as assigned by Reps:
There are duties that the Reps along with the MCC Bolivia team are responsible for. Depending on a variety of factors such as interests, abilities and time of service workers on the team, the Reps will look for service workers that are able to collaborate on the tasks listed below as needed and able.
• Orientation of new long-term service workers – This could include any number of collaborative tasks from planning, organizing and executing the in-country orientations; logistical support; organizing language study; communicating with MCC partners for their participation; lead sessions during the orientation; and /or translate for the group.
• Learning Tours, Exchanges and Partner Encounters - This could include any number of collaborative tasks from planning, organizing and executing such exchanges; logistical support; communicating with MCC partners for their participation; lead sessions during the orientation; and /or translate for the group.
• Team Meetings and Retreats – Each year the MCC Bolivia Team as 2 team meetings and 1 retreat that are 3 – 4 days. Responsibilities could include any number of collaborative tasks from planning, organizing and executing such meetings/retreats; logistical support, communication, leading sessions; and/or translation.
• Protection against Sexual Exploitation and Abuse (PSEA) focal point – This position is responsible for helping coordinate accompaniment of the MCC Bolivia team and of partners in developing and implementing PSEA policies with their project participants. This position is an option for those that are interested in would feel comfortable engaging this work.
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