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Job Details: Indigenous Neighbours Program Receptionist

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Indigenous Neighbours Program Receptionist
Supplemental Medical/Dental/Vision, LTD, Life Insurance, AD&D, Retirement, EFAP
Jan 04, 2021
Feb 01, 2021
All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.

  • Ability to relate well to people with a pleasant and professional demeanor, whether on telephone or in person.
  • Ability to handle a variety of inquiries for information with sensitivity and tact.
  • Ability to deal confidently in situations.
  • Ability to work with frequent interruptions and the flexibility to adjust to changing work demands.
  • Multi-task with a cooperative team approach, in providing support to various staff with the flexibility to respond to changing needs.
  • Excellent organizational skills, with accuracy and attention to detail
  • Basic computer literacy with Microsoft Office programs.  
  • Familiar with Microsoft Teams, Zoom and other forms of virtual communication (training will be offered).
  • Ability to proactively problem solve, take initiative in work duties and in communication with supervisors, and to prioritize tasks.
  • Respect for and maintenance of confidentiality and privacy.
  • Acquiring First Aid Training.
  • Police vulnerable sector check (required upon hire).
  • Legally able to work in Canada.

  • The ability to speak and understand the Cree language will be a definite asset.
  • Lived-knowledge of the culture and history of communities in the remote North will be a definite asset.
  • Valid ‘G’ Ontario driver’s license.
This salaried part-time position (22.5 hours per week working on Tuesday, Wednesday and Thursday) based out of the Timmins Office, in Treaty # 9 Territory, will combine a general working knowledge of First Nations in Ontario with good communication and organization of an office receptionist for MCC Ontario’s Indigenous Neighbours Program team. In the short term this role will be expected to work remotely.

The Indigenous Neighbours Office Receptionist will provide initial contact with the public, whether by phone, email or in person, and will be in touch with remote First Nations north of Timmins as well as communities and churches located in the Southern tip of Ontario.

This position will play an important role in the creation of the Niska Artisans Hub, which will be a physical and virtual space located at the Timmins office to accommodate Indigenous artisans involving the organizing of supplies, products, the cleaning of the space and hosting artisans. The position will also involve assisting the Program Associate with preparing materials for emergency responses to partners and organizations as well as general building and office maintenance tasks.

This position will also provide general office support to the Indigenous Neighbours Team, by strengthening programming around sustainable food solutions, Niska Artisans, Clean Water in First Nations, and Constituency Engagement. As a strong team player, this person will interact with Indigenous Partner Organizations, churches, visitors, individual donors and others working as part of MCCO.
The Indigenous Neighbours Office Receptionist will occasionally be required to work extra hours to cover vacation and during periods of high volume.

MCC is a charitable organization that partners with churches and community organizations worldwide to walk with people who are disadvantaged. MCC supports activities that provide emergency assistance, reduce poverty, and promote healthy communities, sustainable living and alternatives to violence. As an internationally recognized NGO, MCC currently serves in 57 countries with 716 partners, 1133 staff and 40,000 volunteers.
Key Responsibilities:

Reception and General Office Assistance
- Answer telephone inquiries referring callers to appropriate staff.
- Manage general voicemail and general email messages.
- Receive and deliver mail from post office.
- Update and maintain phone and address list for the Indigenous Neighbours Program.
- Prepare space appropriately for meeting and or gatherings.
- Maintain COVID-19 regulations and protocols for office visitors and staff.
- Maintain office supplies and inventory such as ink, paper, supplies, etc.

Niska Artisans Program Support
- Working with Program Associate, assisting in managing new inventory items, tagging and labelling. Will be trained.
- Make appointments with Niska Artisans based on staff availability.
- Creating and maintaining a safe and hospitable environment for visitors to the Niska Artisans Hub.
- Become oriented with the virtual Niska Artisans hub online.

Emergency Response Support
- Assisting Program Associate in processing and packaging of emergency response items for partners.
- Unpacking and organizing emergency response items and Material Resources received at the Timmins office.
- Maintaining an accurate inventory of items at Timmins office.
- Assisting in the writing of thank you cards and notes of appreciation to supporters.
- Contacting partners for pick-up and delivery times.

Program Support and Maintenance

- Assist staff with filing and archiving documents and files and slides.
- Become familiarized with Indigenous Neighbours Program (Niska, Water, Food and Engagement).
- Participate in IN Team Meetings as a member.
- Contact community members, partner organizations as requested.
- Moderate cleaning activities of office space and building (cleaning floors, windows, kitchen, etc.)

- Perform other job related duties as assigned
- Provide additional support for MCCO staff as identified by the Program Coordinator or Program Associate.
- Participate in MCCO orientations, provincial meetings, Peace Conference and Staff Development Day
- Participate in a local faith community, being willing to use personal gifts within this community and model nonviolent peacemaking through respectful interaction with others
- Maintain a high level of integrity, reflecting Christian respect and Christ's unconditional love to those with whom you work, including colleagues, partner agencies, the homeless and marginalized
- Communicate MCC's values, articulating the importance of MCC's criteria for workers, all of whom serve as representatives of the Mennonite and Be in Christ churches which support MCC
- Model nonviolent peacemaking through respectful daily interactions with staff and the public

If you have any questions, please contact T: 705-264-2494, or Email:
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