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Administrative Assistant - National Program - MCC U.S.
Medical, dental & vision, paid vacation, sick time and 9 holidays/year. Life insurance provided, long and short term disability coverage. Retirement Plan, with MCC contribution of 7% beginning after six months of employment.
United States
Akron PA (pop 3,900) is a mid-sized town in Lancaster County, Pa., about 10 miles from Lancaster City (pop. 60,000). In 2010 the Akron Elementary School next door to the MCC office reported students newly arrived from 10 countries speaking multiple languages. Lancaster County is home to large Mennonite, Amish and Brethren in Christ communities characterized by theological as well as racial/ethnic and cultural diversity in addition to many other church traditions. Millersville University, Franklin and Marshall College, and Elizabethtown College (founded by Church of the Brethren) are located in Lancaster County. There are a number of smaller private, Bible and community colleges.

Lancaster City is ethnically diverse, with significant numbers of immigrants. The city is located within driving distance of Washington DC, Baltimore, Philadelphia, New York, Delaware beaches and the Jersey shore. Lancaster City is a place where historic preservation and a cutting-edge arts scene live and thrive side by side. It is a city that values the cultural, ethnic, and diverse lifestyles of its residents. The City of Lancaster is never short on exciting attractions and events from baseball games to community celebrations, to kids museums to operas, there is always something unique to experience in Lancaster City. The vibrant arts community of Lancaster City is an integral part of its rich and diverse culture; museums, an art college, live theater, musical performances, plus galleries, and artist studios.

Approximately 85 MCC U.S. staff work in Akron with another 24 MCC East Coast staff who work three miles away in the MCC East Coast Ephrata Office and/or Philadelphia Office. The Akron office is an open office environment, featuring dividers between departments rather than walls.
Dec 10, 2018
Jan 28, 2019
All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active membership or participation in a Christian church; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.

Legal eligibility to be employed in the U.S. is required.
  • Associates Degree plus 1-3 years of related experience, or the equivalent mix of education and experience
  • Competency in MS Office, including word processing, spreadsheets, editing and proofreading
  • Competency with information technology, social media, and computers, including troubleshooting and the ability to assist others
  • Spanish language proficiency preferred
  • Commitment to anti-racist and anti-sexist principles
  • Ability to take initiative and responsibility and to follow through on tasks with little supervision. Personable manner, in person and on the telephone; good relational skills.
  • Flexibility/willingness to be interrupted and to handle multiple tasks simultaneously.
  • Ability to be pleasant in the face of a demanding schedule and constantly changing circumstances.
  • Strong organizational and writing skills.
The Administrative Assistant for U.S. National Program provides administrative and program support to the Associate Program Director as well as the National Staff in MCC U.S. Program department, including the Ethnicity and Gender Equity Specialist, Immigration Education Coordinator, Peace Education Coordinator, and other coordinators as needed. This includes coordinating logistics and publicity for various training events, conferences, and meetings; assisting in the production of resources and newsletters; and and some secretarial duties as assigned by National Program staff. It also includes providing Web liaison related to program websites for National program based in the U.S.
Initiative and Ingenuity:

• Ability to work well with a variety of people from various cultural understandings.
• Ability to complete complex tasks for dispersed staff in satellite offices with a minimum of supervision.
• Supervision ranges from weekly to monthly due to Associate Program Director’s travel schedule. Takes initiative, follows instruction and multi-tasks. Must work collaboratively with a team.
• Uses discretion when responding to questions.
• Keeps department records, reports, lists, and contacts current.
• Uses problem solving skills, as appropriate, when supervisor is traveling.

Mental/Physical/Visual Demand:

• Excellent organizational skills, attention to detail, and ability to multi-task.
• Must be able to focus on work in an open office setting, keep track of many details, and manage many interruptions.
• Sedentary desk work; light physical demand; high mental demand – focus, concentration, accuracy; high visional demand – long hours at a computer.

Communication/Interpersonal Skills:

• Coordinate support for National Program, including the Ethnicity and Gender Equity Specialist, Immigration Education Coordinator, Peace Education Coordinator, and other coordinators as needed.
• Responsible for monitoring flow of work within National Program department. Individual’s actions could affect immediate department, broader national Service Workers and relationships with constituents.
• Interacts directly with at least 6 other people in Program department – the Associate Program Director, other Administrative Assistants. Provides tech support for all of MCC U.S. Program in Akron as needed.
• Communicates regularly through email/Skype with National program leadership staff.

Major Responsibilities:

Administrative duties for Associate Program Director (20%)
Coordinate support for National Program staff (45%)
Take responsibility for coordination and assistance of presentation and training material (20%)
Computer Coordination and Web design (15%)

Coordinate administrative and program support for National Program (70%)
• Oversee word processing projects for National Program staff.
• Oversee preparation and handling of mailings, filing, routine correspondence and schedules for National Program staff.
• Oversee and handle logistics for training events and conferences sponsored by National Program, including meeting logistics, travel, registration, budget and follow up; this could include time outside of normal work hours at the time of the training event.
• Assist with the production of publications, particularly with proofreading.
• Work with MCC support departments (Communications and Donor Relations, IT, and Administrative Services) for needed services and resources.
• Facilitate preparation for and follow-up of National staff meetings. Take minutes at National Program staff meetings.
• Take responsibility for coordination and assistance of presentation and training material (e.g., design brochures, handouts, etc.; assist in producing power point presentations; assist in developing and sending out of publicity for training and workshops).
Administrative duties for Associate Program Director (15%)
• Compile and edit quarterly program plans and budget spreadsheets.
• Compile and edit Board reports from National Program staff.
• Provide support for Associate Director while traveling (e.g. e-mail, logistics).
IT and website maintenance and technical coordination (15%)
• Provide the first level of support to all Program staff in Akron for questions or problems related to IT and website maintenance and updates (Primarily National).
• Encourage and support social media usage (e.g. Twitter, Facebook, blogs) with MCC U.S. programs.
• Work with affected staff and Administrative Services on the acquisition and maintenance of office equipment and furniture, coordination of office moves and other situations which may arise.
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